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• WA Shearings hits out at agents
• UKinbound figures show fall in visitors
• Anger at Grassington coach parking prices
• EC publishes passenger rights consultation paper
WA Shearings hits out at agents

WA SHEARINGS has attacked agents accusing them of reluctance to promoting coach tours and has hit back by launching a new range of exciting tours for the more adventurous traveller.

WA Shearings, who sells around 90 per cent of its holidays through retail agents, claims that the agents are not doing enough to promote coach holidays.

"Many people in the trade don't know anything about coach holidays, they know more about Koh Samui than the UK," argues WA Shearings sales and marketing director, Karen Gee.

"Retailers have got a problem on the marketing and commercial side. I don't think they've fully grasped the situation," continues Gee.

WA Shearings also blames younger travel agent sales staff who it says have no interest in coach holidays and make little effort to promote them.

The company is currently planning a media advertising campaign to promote its new holidays. These include a tour around Ayres Rock in Australia on a Harley Davidson and a Grand New Zealand Rail trip with stopovers in Kuala Lumpur or Singapore.

 
UKinbound figures show fall in visitors

UKINBOUND says that UK tourism could be facing a challenging immediate future, with the fallout of July’s London bombings and the continued threat amounting to just one of the problems.

July’s visitor arrivals fell by 7.4 per cent compared to a year ago and although August’s inbound tourism figures have yet to be compiled, UKinbound chief executive Stephen Dowd is less than optimistic about the result, and believes that the effect of the terrorist attacks will continue into the autumn.

“Many consumers continue to defer travelling to the UK,” says Dowd. “We now have a difficult and delicate task in attracting these potential visitors back to the UK in the face of continued media coverage and political grandstanding both at home and abroad.”

Dowd has warned that the threat of bombs is not the UK’s only problem.

“The inexorable rise in oil prices, greatly exacerbated by hurricane Katrina has added cost into every part of the tourism supply chain and is eroding our competitiveness, putting severe pressure on prices."

Anger at Grassington coach parking prices

THE GRASSINGTON Dickenson Festival gets underway this December, but has caused concerns over the price of coach parking.

A fee of £40 per coach is charged every Saturday and coach administrator Alan Biggin stated that the cost is ‘not strictly a parking fee’.

“This is a reasonable parking fee and is primarily to avoid congestion and enable coaches to turn around and passengers to alight and board off-road,” he says.

Likely to cause further upset, coaches are also limited to 100 parking spaces and only 8 every 15 minutes are allowed to leave.

Bob Pilbeam of the CPT disagrees with the fee entirely: “CPT do not feel that coaches should be charged a fee at all. Coaches play a proactive role in promoting the event which in this instance make a significant contribution to the local economy.

“We feel that operators should separate the fee in their fares or hire charge so that customers can identify this fee for what it is.

Passengers can then dictate if they want to pay it or alternatively look at other Christmas Markets.”
 
EC publishes passenger rights consultation paper


A CONSULTATION paper regarding developmental policies for the rights of coach passengers on scheduled international coach journeys has been published by the European Commission, with CPT warning that if legislation is passed it could also be applied to domestic services.

The EC is consulting on: passengers with reduced mobility; liability and insurance; compensation for denied boarding, delays and cancellation; information for passengers and integrated ticketing.

"Although I have been assured by officials that at present the concept will only apply to international scheduled journeys, we have to be prepared for the possibility that once any proposals reach the European parliament, then MEPs could insist they apply to domestic services as well, just as they do for the airline industry," says David Watson, CPT's director of parliamentary and community relations, European Union.

CPT's prime fears lay with compensation for denied boarding, delays and cancellation, arguing that some contributory factors, such as delays at international frontiers, are beyond the control of coach operators.

 
What's in this issue...
4 News
WA Shearings hits out at agents.
UKinbound figures show fall in visitors.
Anger at Grassington coach parking prices.

10 Business Focus
Coach tourism in Germany is increasing and is currently looking to expand further. Allan Edmondson reports on the recent RDA seminar held in Rochester.

12 Group Leisure Show 2005
The Group Leisure show has plenty to offer. Alex Byles investigates what exhibitors are promoting.

14 Coach Tourism Council
Chris Wales reports on CTC's artistic adventure.

15 Ulsterbus moving forward
Allan Edmondson reports on how UlsterbusTours is thriving in the coach tours market, attracting new customers and introducing new initiatives.

19 Houses and gardens
Dave Richardson reports on Britain's love affair with its heritage.

23 BAWTA supplement
A special Coach Tourism Professional supplement on the work of the British Association of Wholesale Tour Agents.

35 Beer here now
With the resurgence of real ale in recent years, there's a whole spate of smaller brewers across the land. And fine ales aside, they provide a great day out for groups. Alex Byles reports.

39 Shop 'til you drop
Christmas is just around the corner and shopping centres countrywide aim to impress with attractive décor and illuminations. Dave Richardson goes shopping.

46 Theatre round-up
What’s on in the West End and regional theatres.

48 Events for groups
Coach Tourism Professional’s guide to forthcoming events around the country.

55 Contact File
Who to contact to follow up ideas and
suggestions in this issue.
 
 
 
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